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The Next Generation

E-ZPass News

E-ZPass Virginia Web Site will be down for System Maintenance

We will be performing system maintenance to the E-ZPass Virginia toll collection system on Sunday, October 22nd, 2021 from 7pm EST to October 24nd, 2021 10pm. As a result, the website may be unavailable for use during that period of time.

We apologize for any inconvenience. This maintenance is designed to enhance our customer service operations.

Thank you for your patience.


Scheduled System Maintenance (9/21/2020)

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The E-ZPass will be performing maintenance, starting at 7:00PM EST on October 22nd. This maintenance window will conclude by October 24th at 10:00PM EST. During this time, the system may be unavailable. We apologize for the inconvenience.

E-ZPass Customer Service


COVID-19 Update (1/5/2021)

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Updated 1/4/2021

Due to the ongoing COVID-19 pandemic we have implemented service changes to promote the health and safety of our employees while maintaining customer service for our valued patrons.

  • - For the status of centers to assist walk-in patrons, please see here.
  • - Telephone customer service hours are 7am-7pm.

*Please note, you may experience longer than normal wait times and we apologize for any inconvenience and ask for your understanding as we continue to work to serve all of our patrons*

  • - Website and automated phone system continue to be available 24/7
    To make it easier to get an E-ZPass, the minimum opening account balance has been temporarily reduced to $20.00 per transponder (from $35.00) for online and phone applications

On-the-Go transponders are also available at our retail partners for $35.00 in pre-funded tolls - Click here for our retail partners locations.

Attention - Phishing Scam (3/20/2019)

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E-ZPass Virginia enables contributions to DRIVE SMART Virginia Education Fund (2/5/2019)

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Virginia E-ZPass customers can now make a one-time or recurring donation to DRIVE SMART Virginia Education Fund right from within their E-ZPass account. Recurring donations are made every time the account automatically replenishes.

DRIVE SMART Virginia is a 501(c)(3) non-profit organization dedicated to raising traffic safety awareness among all road users in order to save lives and reduce injuries on the roadways of Virginia.

Question? Check out our FAQs at -

For more information about DRIVE SMART Virginia please visit - 200.26