The Next Generation

E-ZPass News

 

Scheduled System Maintenance (9/21/2020)

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The E-ZPass will be performing maintenance, starting at 7:30PM EST on September 25th. This maintenance window will conclude by September 27th at 7:30PM EST. During this time, the system may be unavailable. We apologize for the inconvenience.

E-ZPass Customer Service

 




Attention - Phishing Scam (3/20/2019)

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E-ZPass Virginia enables contributions to DRIVE SMART Virginia Education Fund (2/5/2019)

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Virginia E-ZPass customers can now make a one-time or recurring donation to DRIVE SMART Virginia Education Fund right from within their E-ZPass account. Recurring donations are made every time the account automatically replenishes.

DRIVE SMART Virginia is a 501(c)(3) non-profit organization dedicated to raising traffic safety awareness among all road users in order to save lives and reduce injuries on the roadways of Virginia.

Question? Check out our FAQs at - https://www.ezpassva.com/StaticPages/FAQ.aspx#fourtysix

For more information about DRIVE SMART Virginia please visit https://www.drivesmartva.org/





Temporary Customer Service Changes

Updated 5/18/2020

Due to COVID-19 we have implemented service changes to promote the health and safety of our employees while maintaining customer service for our valued patrons.

  • - Portsmouth and Norfolk customer service locations are open. All other locations remain closed.
  • - Telephone customer service hours are 7am-7pm.
  • - Website and automated phone system continue to be available 24/7
    To make it easier to get an E-ZPass, the minimum opening account balance has been temporarily reduced to $20.00 per transponder (from $35.00) for online and phone applications

On-the-Go transponders are also available at our retail partners for $35.00 in pre-funded tolls - user menu: "E-ZPass Locations - Find E-ZPass Retailers."

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