The Next Generation

Installation

About E-ZPass

Installing your E-ZPass transponder is quick and easy

When you open a prepaid account, you'll receive a small electronic transponder that attaches to the inside of your vehicle's windshield.

Each E-ZPass transponder comes with adhesive mounting strips and easy-to-follow installation instructions. In order for your transponder to work consistently, it must be mounted properly, so follow the instructions carefully.



For detailed mounting instructions click here


Issues with mounting your transponder? Check the special vehicle list: click here


Temporary Customer Service Changes

Updated 11/12/2020

Due to COVID-19 we have implemented service changes to promote the health and safety of our employees while maintaining customer service for our valued patrons.

  • - Portsmouth and Norfolk customer service locations are open. All other locations remain closed.
  • - Telephone customer service hours are 7am-7pm.
  • - Website and automated phone system continue to be available 24/7
    To make it easier to get an E-ZPass, the minimum opening account balance has been temporarily reduced to $20.00 per transponder (from $35.00) for online and phone applications

On-the-Go transponders are also available at our retail partners for $35.00 in pre-funded tolls - user menu: "E-ZPass Locations - Find E-ZPass Retailers."

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