The Next Generation

Customer Service Locations

Contact

E-ZPass Customer Service Center - Mail

P.O. Box 1234
Clifton Forge, VA 24422-1234

Phone: 877-762-7824
Fax: 540-862-8849

Hours: Monday - Friday: 7 a.m. - 7 p.m.


Norfolk E-ZPass Customer Service Center

1701 Church Street
Norfolk, VA 23504

Hours: Monday - Friday: 9 a.m. - 7 p.m.

Hours: Saturday: 12 p.m - 5 p.m.


Portsmouth E-ZPass Customer Service Center

4010 Victory Blvd
Portsmouth, VA 23701

Hours: Monday - Friday: 9 a.m. - 7 p.m.

Hours: Saturday: 12 p.m - 5 p.m.


Chesapeake Bay Bridge-Tunnel E-ZPass Customer Service Center

32386 Lankford Highway
Cape Charles, VA 23310-0111

Hours: Monday - Friday: 8 a.m. - 4:30 p.m.


Gloucester DMV Customer Service Center

2348 York Crossing Drive
Hayes, VA 23072

Hours: Monday-Friday 9 a.m. - 5 p.m.

Hours: Saturday: 8 a.m - 12 p.m.


Newport News DMV Customer Service Center

12730 Patrick Henry Drive
Newport News, VA 23602

Hours: Monday-Friday 8 a.m. - 5 p.m.

Hours: Saturday: 8 a.m - 12 p.m.


Fairfax/Westfields DMV Customer Service Center

14950 Northridge Drive
Chantilly, VA 20151

Hours: Monday-Friday 8 a.m. - 5 p.m.

Hours: Saturday: 8 a.m - 12 p.m.


Woodbridge DMV Customer Service Center

2731 Caton Hill Road
Woodbridge, VA 22192

Hours: Monday-Friday 8 a.m. - 5 p.m.

Hours: Saturday: 8 a.m - 12 p.m.


Chesterfield DMV Customer Service Center

610 Johnston Willis Street
Richmond, VA 23236

Hours: Monday-Friday 8 a.m. - 5 p.m.

Hours: Saturday: 8 a.m - 12 p.m.


Richmond DMV Customer Service Center

2300 West Broad Street
Richmond, VA 23269

Hours: Monday-Friday 8 a.m. - 5 p.m.

Hours: Saturday: 8 a.m - 12 p.m.


ERT Customer Service Center

700 Port Centre Parkway
Portsmouth, VA 23704

Hours: Monday-Friday 7 a.m. - 7 p.m.

Hours: Saturday: 9 a.m - 1 p.m.