The Next Generation

E-ZPass Violations

What to do when you receive a toll violation notice

You may use this website to pay violation fines or appeal your violation notices if they were issued by E-ZPass (Virginia Toll Violation Processing Center).

Click here for frequently asked questions about violations.

If your violation notice was issued by an agency other than VDOT, please click the agency that has issued your violation from the list below in order to get your violation processed.

Temporary Customer Service Changes

Updated 11/12/2020

Due to COVID-19 we have implemented service changes to promote the health and safety of our employees while maintaining customer service for our valued patrons.

  • - Portsmouth and Norfolk customer service locations are open. All other locations remain closed.
  • - Telephone customer service hours are 7am-7pm.
  • - Website and automated phone system continue to be available 24/7
    To make it easier to get an E-ZPass, the minimum opening account balance has been temporarily reduced to $20.00 per transponder (from $35.00) for online and phone applications

On-the-Go transponders are also available at our retail partners for $35.00 in pre-funded tolls - user menu: "E-ZPass Locations - Find E-ZPass Retailers."

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