The Next Generation

Register On-the-Go

New On The Go Kit

To receive the remaining $20 balance for your On-the-Go transponder and to use it outside of Virginia you must register it. Please allow 48 hours after registration before using your transponder outside of Virginia

Register your On-the-Go transponder by selecting one of the options below.

If you have an existing Virginia E-ZPass account, login and register your new transponder here.

If you do not have a Virginia E-ZPass account, create a new account and register your new transponder here.

If you don't have a credit card, call or visit one
of our E-ZPass Customer Service Centers.


Temporary Customer Service Changes

Updated 5/18/2020

Due to COVID-19 we have implemented service changes to promote the health and safety of our employees while maintaining customer service for our valued patrons.

  • - Portsmouth and Norfolk customer service locations are open. All other locations remain closed.
  • - Telephone customer service hours are 7am-7pm.
  • - Website and automated phone system continue to be available 24/7
    To make it easier to get an E-ZPass, the minimum opening account balance has been temporarily reduced to $20.00 per transponder (from $35.00) for online and phone applications

On-the-Go transponders are also available at our retail partners for $35.00 in pre-funded tolls - user menu: "E-ZPass Locations - Find E-ZPass Retailers."

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