The Next Generation

How to Apply

Residents of Virginia with permanent upper limb mobility impairment, in accordance with Section § 33.2-613 D of the Code of Virginia may be eligible for toll free passage on Virginia toll roads. Qualifying residents with specially equipped vehicles may receive a restricted use non-revenue transponder for travel within the Commonwealth of Virginia.

  1. Please print and complete the Permanent Upper Limb Mobility Impairment application Parts I, II, and III.
  2. Visit, fax or mail one of the customer service centers listed below to submit your application.
  3. The customer service center representative will acknowledge receipt of the application and provide a contact for follow-up. The application will be reviewed for completeness and all documents will be submitted to VDOT for approval.
  4. When approved, a non-revenue transponder will be issued for use in the vehicle specified in the application.
  5. You must notify the Customer Service Center if there is any change to the information submitted in your original application.
For questions, please contact our Customer Service Center toll free at 877-762-7824, 7 a.m. - 7 p.m, Monday through Friday. Once your application has been submitted, please contact the service center that is handling your application.

Coleman Customer Service Center

1811 George Washington Memorial Highway
Gloucester Point, VA 23062

Fax: 804-642-2548

Hours: Monday-Friday 8 a.m. - 6 p.m.

Northern Virginia Service Center

610 Herndon Parkway
Suite 900
Herndon, VA 20170

Fax: 703-787-0945

Hours: Monday-Friday 8 a.m. – 7 p.m.


Richmond Area

175 Wadsworth Drive
Richmond, VA 23236

Fax: 804-327-8914

Hours: Monday-Friday 8 a.m. – 6 p.m.