There are several easy ways for residents of Virginia, including E-ZPass Flex customers, to order your E-ZPass transponder and apply for an E-ZPass account
Apply online (credit card required)
Please select Personal Application or Business Application to order a transponder and have it mailed to you. For more information about personal and business accounts, please click here. Please have your contact information, driver's license information, vehicle information and license plate information available when you register.
Other ways to obtain an E-ZPass:
Pick up an E-ZPass On-the-Go transponder at one of our retail partners, then register your transponder online or by calling the Service Center at: 877-762-7824.
Apply via mail or fax
Please print and complete a Personal Application or a Business Application and fax the application to 540-862-8849 (credit card required) or mail the application together with payment to:
E-ZPass Customer Service Center
P.O. Box 1234
Clifton Forge, VA 24422
Your new transponder will be mailed to you.
Apply by phone (credit card required)
To order your transponder and apply by phone or to register your On-the-Go transponder call (877) 762-7824 or (800) 828-1120 (for TTY users), Monday through Friday, between the hours of 7:00 a.m. and 7:00 p.m., excluding state and federal holidays.
Visit a Customer Service Center
To apply in person and pick up your transponder immediately you can visit one of our Customer Service Centers. Find locations and hours of operation of Customer Service Centers by clicking here.
For residents of Virginia with permanent upper limb mobility impairment:
Residents of Virginia with permanent upper limb mobility impairment (Click here for more information.) in accordance with Section § 33.2-613. D of the Code of Virginia may be eligible for toll-free passage on Virginia toll roads.
For residents of other E-ZPass network states:
Visit your state's E-ZPass service center website: