The Next Generation

E-ZPass News


E-ZPass Virginia WebSite will be down for System Maintenance


We will be performing system maintenance to the E-ZPass Virginia toll collection system on Sunday, February 14th, 2016 from 6am EST to 12pm EST. As a result, the website may be unavailable for use during that period of time.

We apologize for any inconvenience. This maintenance is designed to enhance our customer service operations.

Thank you for your patience.

E-ZPass News releases

RELEASE:

CONTACT:

IMMEDIATE

Shannon N. Marshall 804-371-6844
Shannon.Marshall@vdot.virginia.gov
804-517-2686
Brandy Brubaker 804-367-6834, 804-380-7882
Brandy.Brubaker@dmv.virginia.gov

CO-88535

Nov. 25, 2015


E-ZPASS CUSTOMER SERVICE EXPANSION: TWO LOCAL DMV OFFICES TO BECOME FULL-SERVICE E-ZPASS PROVIDERS

Expanded service to begin at the Gloucester and Newport News DMV offices

GLOUCESTER, Va. - In partnership with the Virginia Department of Transportation (VDOT), the Virginia Department of Motor Vehicles (DMV) will offer full E-ZPass customer service at its Gloucester and Newport News offices beginning Dec. 1.

DMV's Gloucester Customer Service Center at 2348 York Crossing Drive in Hayes and Newport News Customer Service Center at 12730 Patrick Henry Drive in Newport News will offer all of the same E-ZPass services offered by the VDO's Coleman Customer Service Center.

As a result of this partnership, VDOT's Coleman E-ZPass Customer Service Center, located at 1811 George Washington Memorial Highway in Gloucester Point, will close on Nov. 30 in order to expand and streamline local E-ZPass customer service at DMV.

Many DMV offices already offer E-ZPass On-the-Go. Gloucester and Newport News are the first DMV offices to offer the full range of E-ZPass services, which includes:

  • Account set-up
  • Account management
  • Account replenishment
  • Transponder replacement

DMV's Gloucester Customer Service Center is open from 9 a.m. to 5 p.m. Monday through Friday and from 8 a.m. to noon on Saturdays.

The Newport News Customer Service Center is open from 8 a.m. to 5 p.m. Monday through Friday and from 8 a.m. to noon on Saturdays.