The Next Generation

E-ZPass News

Say Goodbye to Monthly Maintenance Fees

Effective July 2, 2014, Virginia's E-ZPass program no longer charges a monthly maintenance fee on transponders. In April 2014, Governor McAuliffe signed legislation eliminating the monthly maintenance fee by September 1, 2014. At the Governor's direction, the Virginia Department of Transportation implemented this change two monthly early.

E-ZPass Temporary ERC Co-location Concludes

Beginning Aug. 2, 2014, the temporary co-location of E-ZPass representatives within the Elizabeth River Tunnels Customer Service Center at 700 Port Centre Parkway in Portsmouth will conclude.

Representatives at the Elizabeth River Tunnels Service Center will be able to: assist patrons who have received Pay by Plate invoices from Elizabeth River Tunnels, provide customers with E-ZPass On-The-Go transponders and answer questions about tolling on the Midtown and Downtown tunnels.

For E-ZPass related inquiries, new E-ZPass accounts, manual account replenishment and maintenance on existing E-ZPass accounts, patrons can visit the E-ZPass Customer Service Center located at 1701 Church Street in Norfolk or the center located at 4010 Victory Boulevard in Portsmouth. As always, we appreciate your participation in the E-ZPass program.